Questions about your data and privacy on gunung88
Yes. Open the lobby, go to Settings > Privacy & Data and select 'Download my data'. We'll compile your account details, game history, deposit and withdrawal records, and send a file to your email within 24 hours. You can also ask live chat to initiate the same request.
Completely. We never store your wallet credentials or PIN. When you deposit, your payment app handles the transaction directly; we receive only a confirmation token. Withdrawals use the same secure channel back to your registered wallet, encrypted end-to-end.
Your account becomes inactive immediately, and you can no longer log in. We retain your records for seven years to meet tax and financial regulations in Indonesia and other regions where local law applies. You can request deletion of non-essential data sooner; live chat will explain what can be removed.
No. We share data only with payment processors, fraud-prevention services and local authorities if legally required. We never sell, rent or trade your name, email or gaming history to marketers, affiliates or third-party gaming sites.
Game history and chat records are stored for two years after your last activity, then deleted automatically. Account and transaction data stay for seven years to comply with financial regulations. You can request earlier deletion for specific records by contacting support.
You can update your phone number, email and contact preferences anytime in Settings > Account. Your legal name and date of birth cannot be changed once verified, as they're linked to your account security and payment processing. Contact live chat if you need correction due to an error during signup.
Access gunung88 on desktop, mobile browsers and our native app. Your login session is encrypted on every device. If you log in from a new phone or city, we may send a verification code to confirm it's you. Clear your browser cookies regularly on shared devices to protect your account.
